The world is chaotic, to say the least right now. The coronavirus pandemic continues to affect businesses and how we do things in almost every way, but one thing remains constant—customers expect excellent service.
Even though you may be working with a skeleton crew or navigating unprecedented situations in your business, you have to innovate and find ways to make it work even while facing headwinds.
Customer service can’t suffer, because your customers are just as discerning as they were pre-COVID, and in some cases, may even more so.
The following are some things you can do to improve your customer service and strengthen your business reputation at a time when it’s especially important to remain competitive.…